Refund policy

We want you to have the best possible experience with your Vibe. If you're not getting the results you expected, please contact us before returning your device. We may be able to help with protocol selection, timing, or other suggestions to help you get more from your Vibe.

If you're still not satisfied, you may return your Vibe in accordance with our 30-Day Money-Back Guarantee. To qualify for the money-back guarantee, the Vibe must be returned in working condition and free from damage caused by misuse, abuse, accidents, or improper handling.

There's no RMA number required. Simply contact us through our Contact page for return instructions and be sure your name is included with your return so we can identify your order and process your refund.

Need help?
Contact us and we'll be happy to assist.