Terms of Service

Last Updated: September 15, 2026

These Terms of Service (“Terms”) govern your use of the PEMF Essentials website and your purchase of products from PEMF Essentials. By accessing our website or purchasing from us, you agree to these Terms.

1. About PEMF Essentials

PEMF Essentials is an ecommerce brand operated by Charwen LLC. Throughout these Terms, “PEMF Essentials,” “we,” “us,” and “our” refer to Charwen LLC, doing business as PEMF Essentials.

We offer wellness products, educational information, and related services through this website. Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.

2. General Wellness Products

Products sold by PEMF Essentials are intended for general wellness purposes.

Information provided on this website is for general informational and educational purposes and is not intended to constitute medical advice or replace advice from a qualified healthcare professional.

Products and information on this website are not intended to diagnose, treat, cure, or prevent any disease. And these statements have not been evaluated by the Food and Drug Administration.

Do not discontinue or modify medications, medical treatments, or therapies based on information provided on this website or your use of our products. Consult an appropriate healthcare professional regarding medical conditions or changes to your treatment.

3. Product Information

We make reasonable efforts to accurately display and describe our products, including their features, specifications, photographs, availability, and pricing.

Product appearance, packaging, software, protocols, accessories, and specifications may occasionally change. We reserve the right to correct errors or update product information without prior notice.

We do not guarantee that photographs or colors displayed on your device will precisely represent the physical product.

4. Orders

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing or inventory errors, payment problems, or unauthorized resale.

If we cancel an order after payment has been processed, the applicable amount will be refunded.

You agree to provide current, complete, and accurate billing, shipping, contact, and payment information when placing an order.

5. Pricing, Payment & Billing Descriptor

Prices are displayed in the currency indicated on our website and may change without notice.

Applicable sales taxes, shipping charges, duties, or other charges will be displayed or calculated when applicable. Payment must be successfully authorized before an order can be processed.

PEMF Essentials is operated by Charwen LLC. Charges for purchases made through PEMF Essentials may appear as “CHARWEN LLC” on your credit or debit card statement.

This billing descriptor does not represent a separate purchase or additional charge.

6. Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed delivery dates. Delivery may be affected by carriers, weather, customs, holidays, incorrect addresses, and circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

International customers may be responsible for customs duties, taxes, brokerage charges, or other fees imposed by their country unless otherwise stated at checkout.

Please refer to our Shipping Policy for additional information.

7. Returns and 30-Day Money-Back Guarantee

Eligible Vibe purchases are covered by our 30-Day Money-Back Guarantee, subject to the requirements stated in our Refund and Return Policy.

If you're having difficulty with your Vibe or aren't getting the experience you expected, we encourage you to contact us before returning it. We may be able to assist with product use, protocol selection, or other questions.

Please review our Refund Policy for eligibility requirements, return instructions, deadlines, refund procedures, and any applicable exclusions.

8. Product Warranty

The Vibe includes a one-year limited warranty covering qualifying defects in materials and workmanship under normal use.

The warranty does not cover damage resulting from misuse, abuse, accidents, improper handling, unauthorized modification, or other damage outside normal intended use.

Additional warranty conditions may apply. Please contact us if you believe your device has a warranty issue.

9. Appropriate and Safe Use

You agree to use products according to the manufacturer's instructions and applicable safety information.

Certain individuals or medical circumstances may require additional precautions. Review the safety information and contraindications provided with the product and on our website before use.

If you have questions about whether a product is appropriate for you, consult a qualified healthcare professional.

10. Intellectual Property

Unless otherwise indicated, the content appearing on this website—including text, graphics, logos, photographs, page designs, videos, and other materials—is owned by or licensed to PEMF Essentials or its respective owners and is protected by applicable intellectual-property laws.

You may use the website for your personal, noncommercial purposes. You may not reproduce, distribute, modify, sell, republish, or commercially exploit protected website content without appropriate permission.

Third-party trademarks, product names, and copyrighted materials remain the property of their respective owners.

11. Prohibited Uses

You may not use this website for unlawful or fraudulent purposes; attempt to interfere with the website's security or operation; introduce malicious code; impersonate another person; collect information about other users without authorization; violate intellectual-property rights; or use the website in a manner prohibited by applicable law.

12. Third-Party Services and Links

Our website may contain links to websites or services operated by third parties. We do not control those third parties and are not responsible for their content, availability, privacy practices, products, or services.

Your use of third-party services may be subject to separate terms and policies.

13. Reviews and User Content

If you submit a product review, testimonial, photograph, comment, or other content, you represent that you have the right to provide that material and that it does not violate another person's rights.

We may moderate or remove content that is unlawful, misleading, abusive, infringing, or otherwise inappropriate.

14. Disclaimer of Warranties

Except for warranties expressly provided by us or required by law, the website, information, and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, PEMF Essentials and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless PEMF Essentials and its owners, affiliates, employees, and service providers from claims or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.

17. Privacy

Your use of this website is also subject to our Privacy Policy, which describes how personal information is collected, used, and disclosed.

18. Changes to These Terms

We may update these Terms periodically. Changes will be posted on this page with an updated revision date.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. Governing Law

These Terms are governed by the laws applicable to the business operating PEMF Essentials, without regard to conflict-of-law principles, except where applicable consumer-protection laws provide otherwise.

20. Contact Us

Questions regarding these Terms of Service, your order, or PEMF Essentials may be submitted through our Contact Us page.

PEMF Essentials
Operated by Charwen LLC